Several years ago I struck up a conversation on the C-Train and the individual upon finding out what I did for a living, asked me 'What...

In our workshops I will discuss with participants how, despite planning out what you are going to say beforehand, often when the 'action'...

In my corporate workshops I often talk to participants about taking early proactive management action when they first notice an issue...

Do you have co-workers or employees who cause you stress? Are you trying to implement a change of system, process or structure in your...

Apologies to Monty Python for stealing the idea, you can watch their original sketch here Listen to Episode 5, in which Ken responds to...

Both in our corporate workshops and our recently published book 'I Need To F***ing Talk To You - The Art Of Navigating Difficult...

As a big Rock fan I was saddened to learn earlier this week of the passing of highly influential guitarist Eddie Van Halen. Those of us of a

Hopefully you have had a restful summer and have enjoyed time off with family and friends. Now in mid August we turn our attention to the...