Managing underperforming employees during COVID-19 - the incredibly easy method that works for all.

Over the past couple of months, our clients have been asking 'How do I manage under performing remote workers?' In the initial weeks after the pandemic began many employees were stressed, panicking and fearful. Many managers were willing to cut their people some slack as we all adjusted to the ‘temporary new normal’. But now it’s clear that this situation is neither temporary nor normal. How do we change the dialogue now that employees have settled into an unproductive routine?

The answer can be found in our one-of-a-kind training simulations. We use a live actor to portray an underperforming employee. We craft a scenario that is as close to real-life as its possible to get without having the real people in the room with you. We provide you with a series of tools to structure your conversation even when you have limited preparation beforehand. In these simulations, you’ll have the opportunity to practice having the conversation and receive real-time feedback from peers.

Check out an example of one of the easy to use tools we offer, the BEEF Model.

By using this model to plan your conversation, when you sit down with your team members, your challenging conversation will be smoother, less stressful for both of you … and most importantly, it will have an immediate positive impact on their performance.

If you think you might be one of these people, why not join me on June 25 at our next live online workshop 'I Need To F@#%ing Talk To You - Having Difficult Workplace Conversations'. To take advantage of our special COVID 19 pricing, book your place here. As a taster, here is an idea of what you can expect.

Well that's it for this week. I hope you enjoyed the blog and resources and I'll be back next week with more, until then ... be a leader not just a boss!

#leadership #managingtheunmanageable #performancemanagement


"Bluegem Learning & Development and Corporate Culture Shift have presented two very effective and interactive workshops with our organization. Their comedic and engaging presentation style in the ‘Managing the Unmanageable’ workshop has left a lasting impression on our staff. I highly recommend this workshop if you are looking for a valuable, cost effective customer service training option."

- Jeff Gerestein, City of Brooks

"Russell produced a highly engaging HR programme that reflected our organisational issues. He is without doubt an outstanding training deliverer, challenging managers to address what can be difficult HR issues. I highly recommend Russell, and would always seek to engage Russell on future learning development opportunities."

- Sharon Gartland, DSG Consultancy Services

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Russell Stratton

Leadership Champion

RUSSELL STRATTON is an international Leadership Expert, Professionally Certified Trainer and Coach, with a Masters Degree in Human Resource Management. He is co-author of the book 'I Need to F@#king Talk To You - The Art Of Navigating Difficult Workplace Conversations'.


He is a Master Facilitator for Bluegem Learning's ground breaking "Leadership Success" workshop series - providing a practical toolkit for building engagement and improving individual and team performance. Using live actors in a stop/start forum theatre approach and a combination of dynamic experiential learning techniques, participants come away with a greater ability to actually perform better as employees and leaders in your organization.


He is an accomplished management education, learning & development professional with a proven track record of working with clients in the public, voluntary and private sectors to achieve lasting, measurable step changes in business performance.


Russell works internationally with a wide range of organizational cultures and with all levels from front line customer facing staff to executive management boards. Having worked as both a Personnel Manager and Operational Manager he works at both strategic and tactical levels.

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