The revolutionary workshop that started it all...

How do managers handle difficult or problematic employees? Are they effective when it comes to those difficult "workplace conversations"?

What if supervisors and managers had a set of proven tools and the confidence to apply these techniques in the workplace that would help them achieve positive outcomes and improve individual and team performance?

Managing the UnManageable takes experiential learning to a whole new level and gives your managers the skills and confidence they need to turn pesky performance issues around!

“Bluegem’s engaging and informative session at our 2017 Foreman’s workshop proved to be a huge success. The role playing of scenarios presented our leadership group with the opportunity to both engage in and/or observe as close to real life situations as possible when managing employee performance. I strongly recommend this style of leadership training for any organization looking to provide their leadership group with skills, tools and information when it comes to managing employee performance.”

- Dean Jetten, Volker Stevin


"Bluegem Learning & Development and Corporate Culture Shift have presented two very effective and interactive workshops with our organization. Their comedic and engaging presentation style in the ‘Managing the Unmanageable’ workshop has left a lasting impression on our staff. I highly recommend this workshop if you are looking for a valuable, cost effective customer service training option."

- Jeff Gerestein, City of Brooks

The modern leader is adept at motivating and inspiring their team to achieve maximum success.

Every employee and contractor on your projects can reach a higher level of performance, including your average and best performers. What they need is a manager who can coach them to maximize their individual effectiveness on the job.

This dynamic workshop provides practical tools that your managers can employ to boost team performance and inspire confidence like never before...

In a world where many organizations are moving away from hierarchical leadership structures to flatter, more team-based models, we find that the person with the influence has the power. 


Leading from the Middle utilizes the research of current thought leaders in the field of influencing, business, psychology, social science and performance.


It explores our conscious and more subconscious behaviours, and provides participants with a ‘tool kit’ of practices that will enable them to embed the theory in an active and exhilarating way by the use of our forum theatre modality. 

"I brought Russell in to design and deliver our HR programme for line managers. From the outset Russell impressed me with his professionalism, enthusiasm and commitment, meeting all specified deliverables on time and to a high standard.

Russell produced a highly engaging HR programme that reflected our organisational issues. He is without doubt an outstanding training deliverer, challenging managers to address what can be difficult HR issues. I highly recommend Russell, and would always seek to engage Russell on future learning development opportunities."

- Sharon Gartland, DSG Consultancy Services


"I was very impressed by the thoroughness of preparation shown by Russell, the course materials provided which were first class, the delivery enthusiastic and engaging and follow-up and support was comprehensive. I carried out a written survey with the attendees after completion of the course and feedback was 100% positive." - Wendy Wood, Canadian Pacific Police Service

Drawing from the premise of The Four Dimensional Leader, a leader must be able to understand and be effective in the following four areas:

  1. Understand the Task

  2. Understand Self

  3. Understand Others

  4. Understand the Dynamic

Using the MiRo Behavioural Profile as basis, this workshop enables participants to focus on increasing their own self awareness and a better understanding of other people. Participants gain insights into people’s behaviour, motivations, communication and relationships, how to make better decisions, deal with change and co-workers more effectively. 


Russell Stratton

Leadership Champion

RUSSELL STRATTON is an international Leadership Expert, Professionally Certified Trainer and Coach, with a Masters Degree in Human Resource Management. He is a Master Facilitator for Bluegem Learning's ground breaking Leadership Success Workshop Series.

He is an accomplished management education, learning & development professional with a proven track record of working with clients in the public, voluntary and private sectors to achieve lasting, measurable step changes in business performance.

Russell works internationally with a wide range of organizational cultures and with all levels from front line customer facing staff to executive management boards.

Having worked as both a Personnel Manager and Operational Manager he works at both strategic and tactical levels.

#300, 160 Quarry Park Blvd.,

Calgary, AB  T2C 3G3