The importance of having candid dialogue to improve individual and team performance.

Hi there, Russell Stratton, President and Leadership Champion with Bluegem Learning. I work with organizations just like yours to help managers improve staff engagement and increase individual and team performance.

In previous vlogs I talked about Transparency and Trust, the third value I wanted to discuss is Candid Dialogue.

As I was saying in the previous vlog one of the things that I always felt was important

when managing my own teams is to make sure that I was as honest with people as I could be. That I was open with them and if necessary, we would have those difficult conversations and that cuts both ways not just me having a conversation with them, but equally there may be something that they need to tell me and that we would have that conversation.

If I was transparent in my dealings with people and I had built trust with them over time, the candid dialogue was not going to break their motivation, break the team spirit that we had, but would actually strengthen it.

My understanding around that need for Candid Dialogue goes back many years ago when I was a fairly junior staff member working for the UK Custom Service. At the time I was seconded to one of the Investigation Teams for a short period of time, that was led by a guy who I'll call Mo. The story that I tell in the video demonstrates the importance of having candid dialogue to improve individual and team performance.

Well that's it for this week. I hope you enjoyed the blog and I'll be back next week with more, until then ... be a leader not just a boss!

#leadership #motivation #values #performancemanagement


"Bluegem Learning & Development and Corporate Culture Shift have presented two very effective and interactive workshops with our organization. Their comedic and engaging presentation style in the ‘Managing the Unmanageable’ workshop has left a lasting impression on our staff. I highly recommend this workshop if you are looking for a valuable, cost effective customer service training option."

- Jeff Gerestein, City of Brooks

"Russell produced a highly engaging HR programme that reflected our organisational issues. He is without doubt an outstanding training deliverer, challenging managers to address what can be difficult HR issues. I highly recommend Russell, and would always seek to engage Russell on future learning development opportunities."

- Sharon Gartland, DSG Consultancy Services

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Russell Stratton

Leadership Champion

RUSSELL STRATTON is an international Leadership Expert, Professionally Certified Trainer and Coach, with a Masters Degree in Human Resource Management. He is co-author of the book 'I Need to F@#king Talk To You - The Art Of Navigating Difficult Workplace Conversations'.


He is a Master Facilitator for Bluegem Learning's ground breaking "Leadership Success" workshop series - providing a practical toolkit for building engagement and improving individual and team performance. Using live actors in a stop/start forum theatre approach and a combination of dynamic experiential learning techniques, participants come away with a greater ability to actually perform better as employees and leaders in your organization.


He is an accomplished management education, learning & development professional with a proven track record of working with clients in the public, voluntary and private sectors to achieve lasting, measurable step changes in business performance.


Russell works internationally with a wide range of organizational cultures and with all levels from front line customer facing staff to executive management boards. Having worked as both a Personnel Manager and Operational Manager he works at both strategic and tactical levels.

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